Submission confirmed
Thank you — your request has been received
Your message has reached torvexana.com. Our team will review it and reply to the email address you provided.
Typical response time: within one business day (Mon–Fri, 09:00–18:00 Kyiv time).
What happens next
- We register your request and assign it a reference number.
- We check the details and confirm availability, pricing and terms.
- We send our written reply and, where relevant, a draft service agreement.
If you do not receive a reply, please check your spam folder or contact us directly using the details below.
Contact details
- Email contact@torvexana.com
- Phone +380 989 321 1774
- Address Business Center Leonardo, 15 Khreshchatyk Street, Office 42, Kyiv, 01001, Ukraine
Business identification and your rights
torvexana.com is operated by torvexana.com, a private entrepreneur (PE) registered in Ukraine, EDRPOU registration code 26971688, represented by Managing Director Anna Meyer.
Requests and complaints are handled under the Law of Ukraine “On Consumer Protection” No. 3153-IX of 10.06.2023. You may send a complaint to contact@torvexana.com; we answer in writing within the period set by law. Unresolved disputes may be referred to the State Service of Ukraine on Food Safety and Consumer Protection or to a court.
Personal data submitted through this website is processed on the basis of consent in accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI of 01.06.2010. Information about the seller, the terms of service and this electronic transaction is provided under the Law of Ukraine “On Electronic Commerce” No. 675-VIII of 03.09.2015.